Memory Care refers to addressing the loss of memory and confusion of residents (at Lakeside Manor they are residents – not patients)  by the caregivers who are trained specifically in this type of care.  The loss of memory is frustrating and can contribute to anxiety, mistrust, fear and anger.

The trained caregiver is fully aware of what is happening:

– repetitive questions of the same wording;

– confusion about time and place orientation – “where am I?”

– requests for something has just happened – to do it again – and again;

– wanting to talk to folks from their past who are no longer around; and,

– with little comprehension that they have a loss of memory.

The best ways to address this are:

– stop what you’re doing and listen to the resident;

– if it can be, address the need or request;

– redirect by suggestion, often to ‘go’ or to ‘eat’ –

“Let’s go up to the den and check on those folks up there.”

“Did you get any of that cheescake – it was good – let’s go get some.”

“Let’s talk about Bob, when was the last time you saw him.”

The most important aspect of Memory Care is to have empathy with what is happening and take the time and patience to pay attention to and address this person who is simply trying to communicate, confused as they may be.